Welcoming New Patients
Toothworks Dental Clinics welcomes you into our dental family! We know what a big decision choosing a new dentist is, and we want you to know that we'll try to make the transition as easy as possible.
Your First Visit
Please arrive about 10 minutes early so that you have enough time to fill out a New Patient form.
At the beginning of your appointment, your dentist will review your medical and dental history and complete a dental exam.
Your exam will likely include an oral cancer screening, taking any required x-rays, and an examination of your gums, teeth, bite and jaw.
Based on your history and examination, your dentist will develop a dental treatment plan for you.
Your dentist should also take the time to answer any questions you have about your dental health and treatment options.
Read the answers to our most frequently asked questions about Toothworks Dental Clinics.
- How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, we require 48 hours' notice by phone or email.
If an appointment is missed or cancelled without 48 hours' notice a minimum fee of $50 will be charged.
- Do you offer appointment reminders?
Yes, we offer phone, text and/or email appointment reminders.
You can opt-out of these reminders any time you wish.
- Do you offer direct insurance billing?
Yes, we are able to, depending on your dental plan.
- Can I transfer between Toothworks locations?
We recommend you choose a home location for your regular dental care. If you need to see a specialist, we’ll do our best to accommodate you within our network.
- Can you recommend a dentist if I’m moving?
Yes, if you’re moving we have 14 locations in Ontario, so there is likely a Toothworks near you. Otherwise, we can recommend another dentist near you.